If you wish to return a product purchased from us for a repair, replace or refund, please send a return request email to firstname.lastname@example.org with the following information.
1. Customer Name:
2. Voucher code/order number:
3. Item to return:
4. Contact email:
5. Delivery address:
6. Reason for your return:
7. Request for refund or replacement:
Once we receive your return request we will send you a unique return reference number to track your return. So please DO NOT send product back to us without our authorisation of your return request.