Replacement and Refund

If you wish to return a product purchased from us for a repair, replace or refund, please send a return request email to with the following information.

1. Customer Name:

2. Voucher code/order number:

3. Item to return:

4. Contact email:

5. Delivery address:

6. Reason for your return:

7. Request for refund or replacement:

Once we receive your return request we will send you a unique return reference number to track your return. So please DO NOT send product back to us without our authorisation of your return request.